FREQUENTLY ASKED QUESTIONS
You can book a tour by selecting one of our locations. Once you've chosen your location, click the "Enquire Now" button, and we’ll help you finalise your booking.
Yes! Private tours are perfect for groups, families, or special occasions and can be arranged well in advance. Click the “Private Tours” button to get started.
Our walking tours include 6-8 unique tastings carefully curated by our local expert on the ground. Cultural and historical highlights to enrich your experience and countless picture perfect moments at every turn!
We haven’t opened the calendar for our 2025/2026 season yet but we are currently taking bookings for private tours. Typically, our tour dates are released two months in advance. For example, tours starting in November will be available to book from September 1st. However, if you have a specific date in mind, feel free to enquire, if we have availability and meet the minimum number of participants, we’ll do our best to accommodate you!
To ensure an optimal experience, we require a minimum of 4 people per booking. For private tours, you can customise the group size (subject to availability).
We keep our groups small and intimate, with a maximum of 8-10 people per tour.
All tours require a minimum of 4 people to run. If you're a pair, we’ll try to match you with others. If we can’t, we’ll offer a reschedule, upgrade to a private tour, or a full refund.
Absolutely, solo travellers are welcome! Just note that tours require a minimum of 4-6 guests to go ahead, so we’ll aim to group you with others or offer alternatives if needed such as a private tour.
There is a moderate amount of walking so pease wear comfortable shoes. The tour involves approximately 1.5 hours of walking, but it's an easy pace with several stops along the way. If you prefer to walk slowly, our guide will adjust the pace to accommodate you.
Once you book your tour, you’ll receive an email with all the details, including the meeting point, times, and everything you need to know for your experience.
Yes, full payment is required up front to secure your spot.
Refunds are allowed up to one week before the tour. After this, payments are non refundable.
Tour prices vary depending on the destination, duration, and group size. Please reach out to us for tailored options and details about our tours.
Yes, all our tours are 100% halal.
Walking tours typically last around 4-5 hours.
Due to the nature of our tours and the vendors we work with, we are unable to accommodate vegan diets. While we aim to include a variety of dishes, the food is served as it comes. Please let us know any allergies or restrictions when booking, and we will do our best to advise you.
Absolutely. Our tours are family friendly, and children are always welcome. Kids aged 2 and under can join for free, and we’ll do our best to accommodate their needs wherever possible. Whether you’re bringing toddlers or teens, we’ll make sure the whole family enjoys the experience.
We want everyone to enjoy Deep Street, but due to tours that may sometimes include uneven terrain and narrow alleyways, they may not suit all accessibility needs. We're working on more inclusive options—feel free to contact us with any questions you may have and we’ll do our best to advise.
Your safety is our priority, but please note that by participating in a Deep Street tour you assume all risks associated with street level food exploration, walking in public spaces, and interacting with vendors. Deep Street is not liable for any injury, illness, loss or damage to personal property that may occur during the tour.
We recommend that you arrange appropriate travel insurance to cover any medical expenses or unforeseen circumstances. By booking, you acknowledge that you are participating at your own risk and agree to follow the safety guidelines provided by your guide.